Shipping policy
Shipping Policy
At Sea of Leo, we carefully prepare every order to ensure it arrives safely and in perfect condition.
Processing Times
Orders are typically processed within 1–2 working days.
Orders placed on weekends or public holidays will be processed on the next working day.
Once your order has been dispatched, you'll receive a confirmation email with your tracking details.
UK Shipping
All UK orders are shipped via Royal Mail Tracked.
Estimated delivery: 1–3 working days after dispatch.
International Shipping
We ship all international orders via DHL Express Worldwide.
Estimated delivery times:
· Europe: 1–3 working days
· United States & Canada: 2–5 working days
· Australia & New Zealand: 3–6 working days
· Rest of the World: 2–7 working days
Delivery times are estimates and may vary depending on customs clearance and local conditions.
Shipping Costs
Shipping costs are calculated at checkout based on your delivery location and the shipping service selected.
Customs & Import Duties
International orders may be subject to customs duties, taxes or import fees imposed by the destination country.
These charges are the responsibility of the customer and are not included in the purchase price or shipping cost.
Tracking Your Order
Once your order has been dispatched, you'll receive a tracking number via email, allowing you to follow your parcel every step of the way.
Lost or Delayed Parcels
If your order has not arrived within the estimated delivery timeframe, please contact us at info@seaofleo.com and we'll be happy to assist.
While we work closely with our shipping partners, delivery times cannot be guaranteed once an order has been dispatched.
Incorrect Shipping Information
Please ensure your shipping address is accurate before placing your order.
Sea of Leo cannot be accept responsibility for parcels delayed, lost or returned due to incorrect or incomplete address details provided at checkout.
